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Services and support

Our in-house experts will guide you through Mambu's ecosystem configuration and will share industry best practices gained from hundreds of successful implementations.

Expert support

In a market as dynamic and unpredictable as banking, agility moves from ‘nice-to-have’ to a survival issue. Mambu's in-house experts guide and share industry best practices from Day 1.

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  • Consultative implementation

    In-house experts guide you through configuration of your Mambu environment, sharing industry best practices gained from hundreds of successful implementations.

  • Technical integration assistance

    Mambu engineers assist with architectural concepts to API usages to testing best practices. They will work with you to ensure your ecosystem is optimised and bullet-proof.

  • Enterprise service level agreements

    Uptime, response time and priority ticketing support ensure the highest level of service agreement to meet the needs of today's financial institutions.

  • Continuous innovation

    With input from our clients, partners and the industry, Mambu is adding and rolling out major improvements every quarter.

  • Support from regional hubs

    Fully in-house application support from consultants in EMEA, Asia Pacific and the Americas in multiple languages.

Truly agile project execution.

Mambu is a trusted and supportive partner. Together we have worked through every necessary requirement, tested and successfully created a solid and secure foundation.
Eli Daniel Keren
Founder of P.F.C.
  • Faster time-to-market

    Our in-house delivery is agile and tailored to customer critical path to go-live. It is enabled by a series of workshops and trainings along all business functions with a consultative requirements-to-configuration translation.

  • Long-term agility

    Mambu application specialists enable functional owners to make decisions and changes independently ensuring long-term operational independence. Our specialists are your point of contact after go-live with in-depth project knowledge.

  • Better customer experience

    product owners provide insights into best-practice in operations, technology and feedback enhancements feeding recommendations back to our core product offering.