CollectAI is a cloud solution for smart receivables management and collection that utilizes machine learning, big data and modern communication channels to best address the borrowers.
APAC, EMEA, NAM, LATAM
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By using a customer-centric approach, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.
- Automation of various task during the dunning and collection process
- Continuous optimization of the process steps via machine learning algorithms
- Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call)
- Integration of digital payments
- Flexible integration to existing systems
- Clear reporting and real-time monitoring
The partnership of Mambu and collectAI brings the ability to run an automatic, smart and fast collection service to Mambu customers. The full integration bring a seamless experience and helps to perform collection services for their various products using fully automated dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.