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CollectAI is a cloud solution for smart receivables management and collection that utilizes machine learning, big data and modern communication channels to best address the borrowers.

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By using a customer-centric approach, our target is to increase recovery rates, decrease the internal collection cost and strengthen customer relationships.

collectAI provides:

  • Automation of various task during the dunning and collection process
  • Continuous optimization of the process steps via machine learning algorithms
  • Use of multiple communication channels ( e.g. SMS, email, letter, messenger, voice call)
  • Integration of digital payments
  • Flexible integration to existing systems
  • Clear reporting and real-time monitoring

The partnership of Mambu and collectAI brings the ability to run an automatic, smart and fast collection service to Mambu customers. The full integration bring a seamless experience and helps to perform collection services for their various products using fully automated dunning processes. On top, a collection service from collectAI can be additionally offered as another escalation step to enhance the recovery.

For more information, visit partner website.

Ready to innovate and grow with the Mambu ecosystem? Express your interest in integration solutions today.

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