1. The cross border scale master
Western Union already served customers across 200+ countries with cross-border money movement, payments and digital financial services, but faced limits from legacy systems as it looked to deepen digital engagement and expand retail banking services in Europe. They needed a platform that could launch fast, support multi-currency products and handle modern payments flows without slowing teams down.
By partnering with Mambu, Western Union launched a greenfield digital banking offering across Germany, Italy, Romania and Poland in just seven months. Today, Mambu supports every layer of the user-facing functionality behind their app, from multi-currency wallets to local IBANs.
This evolution has grown into a continuous partnership, expanding to include Mambu Payments, delivering rapid impact. Just six months after project kick-off, Mambu began processing all major European and international payment rails, from real-time SEPA to SWIFT, alongside Verification of Payee. By November 2025, Western Union fully decommissioned its legacy payments systems, simplifying operations and giving teams a modern, scalable payments foundation to support future growth.