How legacy systems hinder innovation
Insights by Louise Fahey and Jasper van den Bergen
07 May 2026
Legacy core systems were once seen as the safest part of a bank’s technology stack. Today, they are one of the biggest barriers to growth.
As customer expectations constantly change and regulatory demands intensify, what once provided stability is now actively slowing institutions down.
In this article, Louise Fahey, Solutions Engineer and Jasper van den Bergen, Sr. Solutions Architect, explore how decades-old infrastructure is a direct threat to innovation, competitiveness, and long-term relevance.
Ultimately, the greatest risk for a modern institution is no longer the danger of change, but the guaranteed market share loss that comes from doing nothing.
This perspective builds on their contribution to The Mambu View, where industry leaders unpack the shifts redefining financial services.
The era of legacy: A world not built for speed

Legacy banking systems originated in an era that prioritised absolute stability over agility. This design choice now creates a growing chasm between current demands and outdated infrastructure.
Decades ago, software development required monolithic architectures where every function existed within a single block of code. These systems were not built for the speed or adaptability needed today. Even minor changes can become complex, slow, and risky, because a single update can impact the entire system.
The longer institutions stay on outdated technology, the more resources they spend simply keeping those systems alive. Every regulatory change requires slow and bespoke fixes that compound this debt over time. This is why technical debt represents one of the biggest hidden costs of legacy systems.
“If your risk committee has spent a decade analysing the dangers of a core migration while ignoring the guaranteed market-share loss that comes from doing nothing. You’ve mastered managing the wrong risk.”
Jasper van den Bergen
The business impact of legacy systems

Maintaining an outdated core creates severe pressure on costs, competitiveness and compliance. The consequences are not theoretical. They show up in daily operations and long-term strategy in four critical ways:

Slow time-to-market

Legacy cores take 18 to 36 months to launch a new product because everything is tightly coupled. This slow pace causes missed opportunities and places traditional banks at a severe competitive disadvantage. Digital-native competitors routinely ship similar offerings in a matter of weeks.

High operational costs

Maintenance absorbs 70 to 80 percent of traditional IT budgets. This means most institutions are funding the past instead of investing in the future. The total cost of ownership for legacy systems is no longer sustainable for institutions that want to grow.
“The biggest hidden cost isn’t just maintaining legacy systems. It’s the loss of market share as speed to market slows and customer expectations continue to rise.”
Louise Fahey
Poor customer experiences

Consumers expect mobile-first, always-on service with highly tailored advice. Legacy systems were not designed for real-time data, making true personalisation nearly impossible. The result is fragmented, delayed, and often frustrating customer experiences, exactly what today’s consumers have the least tolerance for.

Mounting regulatory burden

Regulators continually push initiatives like real-time payments, Verification Of Payee (VOP) and the global migration to ISO 20022. As regulation shifts toward real-time processing, legacy systems turn compliance into a costly, reactive exercise rather than a built-in capability. Institutions risk regulatory breaches and financial penalties if their systems cannot process these requirements in real time.

The AI readiness gap

Whether it's real-time fraud detection, hyper-personalised credit decisioning, or agentic service, AI is only as good as the data feeding it. Legacy cores batch process overnight, silo customer data, and lack the APIs to feed models in real time. A modern core paired with a unified data layer - like Mambu Insights - is now a prerequisite for the AI era.
Conclusion

Standing still is no longer the safe option it once appeared to be. Modernisation is now a matter of resilience and survival rather than just efficiency. Institutions that continue to layer new products on top of rigid, monolithic stacks only raise the barrier to the unavoidable transition that awaits them.
To define the next decade of finance, leaders must stop letting legacy constraints control their pace and instead focus on building a foundation that makes change safe and continuous.
This is why more institutions are shifting toward composable, API-first architectures, allowing them to evolve incrementally rather than replace everything at once.
If you are evaluating how to modernise without disruption, Mambu’s Composable core playbook outlines a practical, phased approach to transformation, on your own terms.

Louise Fahey, Solutions Engineer
Louise is a Solutions Engineer at Mambu, primarily covering the UK and Ireland market. She works closely with sales teams and prospects to run technical discovery, deliver product showcases, and lead proof of concepts - helping regulated financial institutions build confidence in cloud-native banking technology.

Jasper van den Bergen, Sr. Solutions Architect
Jasper is a Senior Solutions Architect at Mambu, where he works closely with sales and delivery teams to design and demonstrate scalable, cloud-native banking solutions. He leads the development of proof of concepts, defines transition architectures, and aligns integration patterns to ensure operational efficiency and long-term success with our customers.

Transform banking with us.
Ready to build the next generation of financial experiences?

Share this post