Backbase is on a mission to re-architect banking around the customer. We created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, helping banks orchestrate seamless journeys across every stage of the customer lifecycle. We make it simple for banks to orchestrate seamless customer journeys, all on a unified platform.
Global, APAC, EMEA, NAM, LATAM
Proof of concept available
From customer onboarding, to customer servicing, customer loyalty and loan origination, we help financial institutions surpass customers’ expectations in every phase of the customer lifecycle.
Built from the ground up with the customer at the heart, our Engagement Banking Platform comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.
To help financial institutions stay at the forefront of their customers’ needs, Backbase and Mambu offer a complete end-to-end digital banking solution that accelerates innovation, reduces market risk, and continuously enhances the customer experience.
The Backbase Engagement Banking Platform easily plugs into Mambu’s cloud-native core banking system. Together we offer a catalog of pre-vetted pre-integrated and pre-built banking modules that can be mixed and matched on-the-fly to build a bank while minimizing implementation risks.
Backbase-Mambu enables banks and financial institutions:
- Front-to-back banking: Transform siloed banking channels into a unified platform and orchestrate all customer touchpoints in one place.
- Future-proof your business: Overcoming slow responses to business changes, and confidently innovating and leveraging best-of-class technologies.
- Elevate customer servicing: Eliminate employee frustration in juggling multiple systems by removing friction points to increase operational efficiency.
- Eliminate point solution: Reduce heavy spend on legacy point solutions and invest more in customer value.
- Deliver distinctive experiences. Win new business and create lasting loyalty by aligning with customer behaviour and market by delivering differentiated customer expectations.
- Accelerate time to market. Launch products & services 18x faster by adopting turn-key customer and employee banking apps built on the Backbase Engagement Banking Platform.
- Adapt and scale with resiliency. Scale up with full integrity, complete global governance, tamper-proofing, and full data rights.