Redefining microfinance in the Caribbean with Mambu
Esperanza Internacional, a 30-year non-profit organization, a program of Hope International uses AWS and Mambu’s cloud-native platform to redefine Microfinance and create a sustainable loan management solution for underserved Dominican communities.
- 0
- months to migrate to Mambu
- 0
- days for loan processing and approval
- 0K
- loans/year post implementation
Esperanza
About the customer
For the past 30 years, Esperanza Internacional’s mission has been to free families from poverty and share the Hope of Christ. Their comprehensive approach includes providing communities with access to capital, preventative healthcare, education, and financial services. A large part of their work is providing micro and small business loans to entrepreneurs and families outside of the formal financial sector.
They see potential in their borrowers, and invest in the dreams of those who are under-served, unbanked, and ready to be equipped with tools to move them toward hope-filled futures.
- 294,302 loans disbursed
- 94% repayment rate
- 76% female associates
The challenge
A stronger foundation for economic empowerment
Esperanza Internacional struggled with a legacy loan management system (LMS) that was outdated, slow, and costly. The on-premises solution required manual data entry and did not support mobile uploads, making the loan process inefficient and time-consuming. As the organisation grew, it became clear that their existing system could not support their expanding operations and diverse services.
The challenge was to streamline loan processing, improve data access, and integrate non-financial services to create a holistic service offering.
© Mambu 2026