- Press - Apr 23, 2025
Report
Building Societies Report 2025
Mambu is proud to sponsor the Building Societies Report 2025, published by Whitecap Consulting in collaboration with the Building Societies Association (BSA) and a group of key industry stakeholders. This comprehensive report analyses the strategic landscape facing the building society sector as it plans for 2030 and beyond.
The report is based on recent research by Whitecap Consulting, including desk research, data analysis, CEO interviews with 25 building societies, a sector-wide survey, and input from industry stakeholders. It explores key strategic themes such as mutuality, mortgages, savings, technology, green finance, homebuying, diversification, and regulation.
Growth through change, strength through values
The building society sector is experiencing a period of rapid change, fuelled by technological advancements, evolving customer expectations, and growing competitive pressures. Yet, building societies continue to deliver strong growth while remaining committed to their core mutual values.
Download the report which provides insights into the current state and future direction of the building society sector.
Key findings at a glance:
- Growth remains a top priority, driven by market opportunities and rising regulatory costs.
- Proportionate regulation is essential to ensure a level playing field in competitive markets.
- Technology investment is a long-term focus, with AI gaining attention and mobile platforms seen as the top investment priority.
- Strong broker market support, with over 60% planning to enhance digital capabilities for intermediaries.
- Leadership is evolving, with 50% CEO turnover since 2021 and growing gender diversity among top executives.
Technology investment has become a key strategic priority in recent years.
Most building societies are acknowledging that their current tech stacks are partly or entirely outdated — and are actively exploring ways to replace legacy systems.
Mambu helps building societies in the UK modernise, innovate, and serve their members better. Our composable approach enables seamless integration with existing systems, allowing societies to launch new products, enhance digital services, and stay competitive.
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