Powering America’s fastest-growing microfinance institution
Grameen America, a nonprofit dedicated to empowering low-income women entrepreneurs with microloans and financial education, moved to the cloud with Mambu to cut loan processing time by 50% and boost financial sustainability
- 0%
- caseload benchmark growth
- 0%
- faster loan transactions
- +0K
- women entrepreneurs served
Grameen America
About the customer
Grameen America is a nonprofit founded in Queens, New York, in 2008. It builds on Nobel Peace Prize laureate Muhammad Yunus’s groundbreaking idea: everyone can lift themselves out of poverty through entrepreneurship. The organisation provides microloans, credit-building support, and financial education to low-income women entrepreneurs who are often excluded from traditional banking systems.
Operating in 29 cities across the United States, Grameen America has invested over $4.2 billion in more than 220,000 women.
Their mission focuses on helping members grow small businesses, achieve financial independence, and uplift their families and communities.
The challenge
Legacy systems holding growth back
Before 2013, Grameen America relied on legacy software, which lacked scalability and efficiency. Loan processing involved manual cash transactions, resulting in frequent errors, inefficiencies, and security risks. Meetings often prioritised administrative tasks over meaningful discussions. To meet growing demand and ensure long-term sustainability, the organisation realised a cloud-native approach is required. Some of the main objectives were to:
- Digitise and streamline lending processes
- Improve customer experience and operational efficiency
- Enhance data accuracy and fraud detection
© Mambu 2026