WEBINAR ON-DEMAND
The new era of consumer credit in telecoms
Understanding the impact of the new CCD II regulations
The implementation of the revised EU Consumer Credit Directive (CCD II) marks a critical regulatory shift for telecommunications operators offering any form of credit to consumers within the EU.
This new legislation will start being enforced across the EU on 20 November 2026. For telcos offering credit in EU countries, this will have far-reaching implications, including upgrades to systems and pricing to meet stricter compliance standards.
Join us for a discussion about the impact of the new regulation, so that you can start strategising for the operational and technological upgrades you may require.
Speakers
Meet our experts

Dr Daniela Bankier
Head of Consumer Policy and Sustainability
European Commission

Anna Remizova
Senior Manager, Risk Consulting FS
PwC Netherlands

Guru Vignesh Jeyachandra
Director
PwC Netherlands

Jorno Levels
Account Executive (Moderator)
Mambu
TAKEAWAYS
What you'll learn
This webinar is designed for telecommunications operators, to help compliance, product, and technology teams understand the practical implications of the new legislation, and explore how to operationalise the changes in time. From regulatory readiness to cross-functional coordination, we provide a clear framework for how telecommunications providers can navigate the shift and future proof their consumer credit offerings.
Staying ahead of regulatory change
Understand the scope and legal implications of CCD II for telecommunications providers offering consumer credit across European Union jurisdictions.
Compliance as a growth opportunity
Learn how to turn regulatory change into an opportunity for improved governance, customer trust, and competitive positioning.
Assess your readiness and start strategising
Explore the operational and technological upgrades required to meet the directive’s affordability, transparency, and disclosure mandates.