WEBINAR ON-DEMAND

The new era of consumer credit in telecoms

Understanding the impact of the new CCD II regulations

The implementation of the revised EU Consumer Credit Directive (CCD II) marks a critical regulatory shift for telecommunications operators offering any form of credit to consumers within the EU.

This new legislation will start being enforced across the EU on 20 November 2026. For telcos offering credit in EU countries, this will have far-reaching implications, including upgrades to systems and pricing to meet stricter compliance standards.

Join us for a discussion about the impact of the new regulation, so that you can start strategising for the operational and technological upgrades you may require.

Loading Form

Speakers

Meet our experts

Dr Daniela Bankier

Dr Daniela Bankier

Head of Consumer Policy and Sustainability
European Commission

Anna Remizova

Anna Remizova

Senior Manager, Risk Consulting FS
PwC Netherlands

Guru Jeyachandra

Guru Vignesh Jeyachandra

Director
PwC Netherlands

Jorno Levels

Jorno Levels

Account Executive (Moderator)
Mambu

TAKEAWAYS

What you'll learn

This webinar is designed for telecommunications operators, to help compliance, product, and technology teams understand the practical implications of the new legislation, and explore how to operationalise the changes in time. From regulatory readiness to cross-functional coordination, we provide a clear framework for how telecommunications providers can navigate the shift and future proof their consumer credit offerings.

Staying ahead of regulatory change

Understand the scope and legal implications of CCD II for telecommunications providers offering consumer credit across European Union jurisdictions.

Compliance as a growth opportunity

Learn how to turn regulatory change into an opportunity for improved governance, customer trust, and competitive positioning.

Assess your readiness and start strategising

Explore the operational and technological upgrades required to meet the directive’s affordability, transparency, and disclosure mandates.